Shipping & Returns
Shipping Policy
At Active Avenue, we’re committed to delivering your order as quickly and smoothly as possible.
Order Processing
All orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you’ll receive a confirmation email with tracking details.
Shipping & Delivery
Orders typically arrive within 3–7 business days after being shipped. Please note that delivery times may vary depending on your location and external factors such as carrier delays or weather conditions.
Return & Exchange Policy
At Active Avenue, your satisfaction means everything to us. If you’re not completely happy with your purchase, no worries—we’ve got you covered!
You can return your item within 30 days of receiving it for a refund or exchange. To be eligible, products should be unused, in their original condition, and include all original packaging. Once we receive and inspect your return, we’ll process your refund back to your original payment method.
If you need help with a return or have any questions, our team is always here for you!